Legal

Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us including your name, email address, phone number, and payment information when you register or make a booking. We also collect information automatically such as your IP address, browser type, and usage data when you use our website.

2. How We Use Your Information

We use your information to process bookings and payments, send booking confirmations and updates, respond to your enquiries, improve our services, send promotional communications (with your consent), and comply with legal obligations.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with event organizers and venues to fulfill your booking, payment processors to handle transactions, and service providers who assist in our operations. All third parties are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

6. Your Rights

You have the right to access your personal information, correct inaccurate data, request deletion of your data, opt out of marketing communications, and lodge a complaint with the relevant data protection authority.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for accounting and legal purposes.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy related queries or to exercise your rights, please contact our Data Protection Officer at privacy@kalkumprab.com or write to us at KalkumPrab Stellar Events & Hospitality, Mumbai, India.